What Is Usability? Links

The value of usability:

“The $300 million button,” by Jared Spool

“ROI Calculator,” by Human Factors International

“Government Usability Case Studies,” DigitalGov.Gov

What is usability? Read these definitions:

“What Does Usability Mean? Looking Beyond ‘ease of use,'” by Whitney Quesenbery

“Usability 101” from a founder of usability, Jakob Nielsen

“Using the 5Es to Understand Users,” by Whitney Quesenbery, again – I love her Es!

Comparing designs? Read:

“Define Stronger A/B Testing through UX Research”

“Success Rate Assessment,” which has a good explanation and graphics showing how usability testing can help set design goals